NOTICE: our online shop will be unattended from Sep 29th to Oct 6th for the National Day. We accept orders but no shipping during this period. We will be back on Oct 7th. Any urgent case pls send email to, I will access the mailbox if possible.

Customer Reviews

Based on 4 reviews
Jonathan Ronda
Great looking saber, terrible customer service.

The DM sabers are great but I’m afraid the customer service was not. They forgot to include the chargers to charge the sabers.

When I asked if they can send the chargers because they forgot, they said they couldn’t be bothered to send the chargers because it will cost them additional shipping fees. So they instructed me to just buy the chargers myself.

The sabers are great but buyer beware that the customer service is terrible.

Donald Ecker
Excellent customer service

Exquisite craftsmanship with the customer service to match. Gavin was nothing but helpful every step of the way even during a hectic summer sale/launch of the Ashoka show!


This by far is one of my favorite sabers from ultimate Works. The darth maul 2 is unbelievably detailed down to the last piece. Being able to use them as single light sabers is a plus. Assembling it was very easy and the Asteria board is incredible. The 7/8 blades makes it lighter and easy to swing. I recommend Ultimate works to anyone who is the market for good quality lightsabers. UW is easy to work. Their customer service was great with any questions I had. they responded immediately and were able answer my questions or give additional advice about my saber. Their shipping time was very fast and easy track its location. This is my third lifesaver purchase from them and they are my go to people to meet my light saber needs.


good items.
However, I did not receive any communication after the shipment.
I was surprised when it suddenly arrived.
I would like to be contacted after shipping.

Dear customer,
Sorry for not letting you know the status of the shipment.
The shipment status could be checked on our website for each order.
Besides, we will send an email notification when we ship the goods in future.

Kind regards,